FAQ for Calling Cards and Phone Cards
- FAQ for Cosmo Gold Calling Card
- FAQ for Aicom Pair / 100 Callign Card
- FAQ for Sky World Calling Card
- Does my card expire?
- Thease calling cards is valid for 1 year for last payment.
Compare expire each calling cards
- Do you have calling card for less than 5,000 yen ?
- No, we have calling cards for 5,000 yen and 10,000 yen.
- How to order and shipping ?
- You can order a calling card for 24 hours a day over the Internet from home or office
And we will send you a calling card for a week by surface mail.
Order Now for Calling Card
- What should I do if I lose my card ?
- We are sorry, We do not new copy of your card.
- Can I order by Japan mobile phone ?
- Yes, But you need to read Japanese.
- Can I use mobile phone and home phone by a calling card ?
- Yes, you can use mobile phone and home phone by a calling card.
But you can not simultaneous conversations telephone calls.
- How do I pay and rechargeable my card?
- You can pay Lawson, Famly mart, Sunkus, Circle K, Ministop, ThreeF in Japan
* When you get calling card for \0 balance, you need to pay a calling card
for a period up to 14 days
* You can not change the payment amount to recharge my card.
* If you can not use your calling card after the payment 30 minutes, Please ask customer support center.
How to pay for Lawson or Family Mart ?
How to pay for Lawson ?
How to pay for Family Mart
How to pay for Sunkus, Circle K, Ministop, ThreeF ?
You give the card to the store staff and say
“Sumaato Pitto no oshiharai”
The store staff will scan the bar code and you can make the payment and make a call to overseas.
Search for near convenience stores
Lawson｜Family Mart | Sunkus/Circle K｜Ministop｜Three F
- Can I pay for Bank or Post office or credit cards ?
- We are sorry, you can just pay convenience stores in Japan.
- Can I pay for 0 balance calling card self ?
- No, You can get free for 0 balance a calling card.
- Can I pay for Overseas ?
- No, You can just pay in Japan.But If your family and friend stay in Japan,
They can pay for just Smartpit 13 number in Japan’s Lawson or FamilyMart.
- How does speech quality ?
- The calling card compay choose better international lines for best one can do.
If you find trouble,Please ask customer support center.
- Can I get a refund ?
- We are sorry, we allow no refund.
- What is different form toll free number and non free ?
- Please go to the below web link.
Toll-Free and Non-Free
- Can I check card balance ?
- When you call international calls. you can check your card balance
every times for listening automated voice for maximum talking minutes.
- When I call to international call, Can my intended party charge incoming call ?
- That depends. Please ask your intended party.
- Can I get detailed telephone bill ?
- No, you can not.
- Can I get receipt ?
- Yes, Please ask store staff in convenience stores.
- Can I use International SMS ?
- Yes,Please go to the below web link.
Compare Internationl Short Message Service
- Can I give my intended party to caller ID ?
- No, you can not.
- Which is cheaper calling cards ?
- We are sorry, we do not recommend. Because we do not know your priorities
for rates, useful functions, etc.
Compare Useful functions and Service
- Show me for Overall Points ?
- We value docomo rates.
- How to cancel a contract ?
- You do not need to cancel contract. But we think it would be a waster,
we recommend to finish up